Do I need to have an account to order?
No, you can also place an order as a guest. But, there are some perks if you have an account with us.
How secure is my online order?
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
Are there any exchange rates?
All of our transactions are in US Dollar. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processing the transaction.
How do I return an item?
If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
How long is the returns process?
Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.